Anajet Mpower Printer - Application error on startup

If an Application Error appears on startup verify the purple USB cable is connected to the Carriage Controller (located on the carriage, print head controllers plug into this) and the USB-ETH-CAN- Switch Board (located next to the waste tank). Check to make sure all the boards have power and all cables are plugged in. If there is a cable not plugged in, turn of the machine before reconnecting the cable. If all cables are confirmed to be connected, contact technical support.