Printed from graphic program but the printer did not print
customer
Printed from graphic program but the printer did not print.
REASONS AND SOLUTIONS:
1. The wrong printer was selected during printing
**Make sure the Epson Stylus Photo 2200 is selected when printing without the White Ink upgrade and RIP Pro.
**Make sure the DTG Kiosk w/ White Ink is selected when printing with the White Ink upgrade and RIP Pro.
2. The printer is not turned on or communication is unplugged
**Make sure power is on.
**Make sure communication cable is plugged in.
3. There is a driver issue
**If printing without the White Ink upgrade and RIP Pro make sure the Epson Stylus Photo 2200 driver is installed. If the driver is installed, remove and reinstall. Refer to your manual to make sure you install the proper Epson driver.
**If printing with the White Ink upgrade and RIP Pro make sure that the inputs and outputs are set correctly. Refer to you DTG RIP Pro manual for proper input and output settings.