Image is printing at the wrong size

REASONS AND SOLUTIONS:

1. Page size is not set for the DTG

**Set the page size for 13 X 21 in the graphic program print setup and in the RIP Pro driver DTG Kiosk w/White Ink.

**If not using RIP Pro, set the page size in the graphic program print setup and in the Epson Stylus Photo 2200 driver.

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Read a review on the DTG RIP Pro here