Our DTG Printer Support Hub is designed to provide you with all the resources and guidance needed to keep your DTG (Direct to Garment) printers operating at peak performance. Whether you're facing issues like printhead clogs, software errors, or maintenance routines, we have you covered with expert advice, troubleshooting guides, and product recommendations.

Available Resources:

  • Comprehensive Troubleshooting Guides: Access detailed articles on common DTG printer problems like nozzle clogging and print registration issues.
  • Maintenance Products: Find essential parts and supplies such as cleaning solutions and printhead cleaners to maintain your printer's performance. View DTG Parts Collection.
  • FAQs: Get quick answers to frequently asked questions about DTG printing, covering topics from setup to advanced troubleshooting. Browse our FAQs section.
  • Blog Articles: Stay updated with the latest tips and techniques for DTG printing. We have articles dedicated to various DTG printer models, including the M2, Viper 2, and more.

For further support, feel free to open a support ticket or call us directly at (631) 858-0114 during our business hours, Monday to Friday, 9:00 AM - 5:00 PM.

Frequently Asked Questions

How do I prevent clogs in my DTG printer?

Regular maintenance, including daily nozzle checks and using the correct cleaning solution, is essential to preventing clogs. Click here for our full guide.

Why is my DTG printer producing banded prints?

Banding often indicates clogged nozzles or improper print settings. Learn how to troubleshoot banding issues with our detailed troubleshooting article.

How do I maintain print quality on my DTG printer?

To maintain print quality, it's important to clean the print heads regularly and use the recommended ink and settings. Learn more about maintaining print quality.

What is the best way to clean the wiper blade on a DTG printer?

The wiper blade should be cleaned after every printing session to prevent ink buildup. Read our detailed cleaning guide.

Is DTG printing more cost-effective than screen printing?

DTG printing is typically more cost-effective for small orders due to no setup costs, while screen printing is cheaper for bulk production. Compare DTG and screen printing.

How much does a DTG printer cost in the US?

DTG printers in the US vary in price, starting around $10,000 for entry-level models and going up to $25,000 or more for advanced options. Explore DTG printer pricing.

Is DTG better than sublimation?

DTG works best for cotton and cotton-blend fabrics, while sublimation is ideal for polyester. Each method has its own advantages depending on fabric type. Learn more about DTG vs. sublimation.

What is the disadvantage of DTG printing?

One disadvantage is that DTG can be slower for large orders and has higher maintenance costs compared to other methods. Read more about DTG printing.

Support Request Form

Complete the form below to request support for your equipment. Our team will get back to you as soon as possible.