Sublimation Support Hub

Our Sublimation Printer Support Hub provides all the necessary resources to help you maintain and troubleshoot your sublimation printers, including brands like Sawgrass, Mimaki, Epson, and Mutoh. Whether you're experiencing issues with color accuracy, paper feeding, or print quality, we offer guides, FAQs, and maintenance products to keep your printer running efficiently.

Available Resources:

Troubleshooting Guides: Find solutions for common issues like color bleeding, incorrect heat settings, and paper jams.
Maintenance Products: Browse our selection of parts and cleaning supplies designed to extend the life of your sublimation printer. View Sublimation Printer Parts Collection.
FAQs: Access frequently asked questions for quick answers and maintenance tips.
Blog Articles: Explore expert advice on optimizing print quality and maintaining sublimation printers across different brands.

For further assistance, please open a support ticket or call us at (631) 858-0114, Monday to Friday, 9:00 AM - 5:00 PM.

Frequently Asked Questions

Why are my sublimation prints coming out with dull colors?

Dull colors may result from incorrect color profiles or insufficient heat during pressing. Ensure your heat press settings match the sublimation paper and ink used.

How do I prevent paper jams in my sublimation printer?

Paper jams can occur due to improper paper loading or humidity issues. Always load paper correctly and store it in a dry environment to prevent curling.

What should I do if my prints have lines or banding?

Banding is often caused by clogged print heads or low ink levels. Perform a nozzle check and clean the print heads if necessary to ensure even ink distribution.

Why is my sublimation printer not recognizing the ink cartridges?

This issue may be due to improper cartridge installation or outdated firmware. Ensure cartridges are installed correctly and check for any firmware updates available for your model.

How often should I clean my sublimation printer?

It’s recommended to clean the print heads and other components weekly to prevent clogs and maintain print quality, especially if the printer is used frequently.