Our Transfer Printer Support Hub offers detailed resources and troubleshooting guides for maintaining your transfer printers, particularly iColor models. Whether you’re dealing with toner sensor errors, paper jams, or print quality issues, we provide expert tips, maintenance solutions, and product recommendations to keep your equipment running smoothly.

Available Resources:

  • Detailed Troubleshooting Guides: Find solutions to common transfer printer issues like paper jams and toner sensor errors. 
  • Maintenance Products: Access essential parts, including fuser units, toner cartridges, and cleaning solutions tailored to transfer printers. View Transfer Printer Parts Collection.
  • FAQs: Get answers to frequently asked questions about maintaining and optimizing your transfer printer performance. Browse our FAQs section.
  • Blog Articles: Stay updated with the latest best practices and techniques for transfer printing, focusing on popular models like the iColor 600 and 650.

If you need further assistance, don’t hesitate to open a support ticket or call us at (631) 858-0114, Monday to Friday, 9:00 AM - 5:00 PM.

iColor Prints not coming out well? (scratches smudges, ghosting etc.)
iColor Prints not coming out well? (scratches smudges, ghosting etc.)

Learn the potential reasons and fixes to your IColor prints coming out poorly.

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IColor Transfer Frequently Asked Questions
IColor Transfer Frequently Asked Questions

Find the answers to some of the most frequently asked questions regarding IColor Transfer Printing.

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Propeel / iColor 2-Step White Toner Transfer A to B Sheet Marrying Issues?
Propeel / iColor 2-Step White Toner Transfer A to B Sheet Marrying Issues?

Learn how to properly store and use your Propeel / iColor 2-step paper to ensure you are achieving the most...

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Job Color Replacement for Prorip/iColor
Job Color Replacement for Prorip/iColor

Job Color Replacement for Prorip/iColor In Pro Rip, efficiently manage your design colors with the job color replacement feature. This...

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Frequently Asked Questions

Why is my iColor printer getting continuous paper jams?

Paper jams are often caused by static buildup or incorrect paper settings. Ensure that the paper is properly climatized and set to the right thickness. Click here for our detailed guide.

How do I fix toner sensor errors on my iColor printer?

Toner sensor errors can occur due to improper toner installation or sensor blockages. Power off the printer and check that the toner levers are securely in place. Read our troubleshooting guide here.

What should I do if my transfer prints have scratches or smudges?

Scratches and smudges are typically due to incorrect fuser settings or outdated software. Make sure your printer firmware and driver are up-to-date. Learn how to resolve print quality issues.

How can I prevent adhesion issues when using the Propeel 2-step paper?

Adhesion issues often arise from improper heat press settings or incorrect media use. Make sure to follow the guidelines specific to Propeel paper for optimal results. Explore our Propeel paper guide.

How do I clean the LED units on my iColor 600 printer?

Cleaning the LED units ensures consistent print quality. Regularly wipe the units with a lint-free cloth and the recommended cleaning solution. Read our cleaning instructions here.

iColor 250 Replacement Cutting Blade - 5 Pack
Transfer Printer Parts
Transfer Laser Toner for iColor 500
Transfer Printer Toner
icolor 560 white toner transfer printer package with toner, software, and white toner master class
Transfer Printers

Support Request Form

Complete the form below to request support for your equipment. Our team will get back to you as soon as possible.