Our UV Printer Support Hub is here to provide comprehensive resources and solutions for maintaining and troubleshooting your UV printers, including top brands such as iColor, Mimaki, Mutoh, and Roland. Whether you're experiencing ink adhesion issues, print quality concerns, or need guidance on proper cleaning techniques, our support hub has everything you need.

Available Resources:

  • Troubleshooting Guides: Access step-by-step solutions for common UV printer issues like ink flow problems and curing inconsistencies.
  • Maintenance Products: Explore essential parts and cleaning solutions designed to keep your UV printers performing at their best. View UV Printer Parts Collection.
  • FAQs: Find answers to frequently asked questions about UV printer maintenance and operational best practices.
  • Blog Articles: Read our expert tips and guides to optimize your printing results for popular models like the Mimaki UCJV300 series, Mutoh VJ1638UH, and Roland VersaOBJECT.

For further assistance, please open a support ticket or call us at (631) 858-0114, Monday to Friday, 9:00 AM - 5:00 PM.

Frequently Asked Questions

How do I prevent ink adhesion issues on my UV printer?

Ink adhesion issues can often be resolved by adjusting curing times and ensuring the ink is compatible with the substrate. Proper surface preparation is also key. Learn about the best practices in our support section.

What should I do if my UV printer has clogged nozzles?

Clogged nozzles can be addressed by running a thorough head cleaning cycle using recommended maintenance fluids. Mimaki and Roland UV printers offer built-in cleaning routines that are effective for nozzle maintenance.

Why are my UV prints not curing properly?

Improper curing can be due to incorrect lamp settings or outdated firmware. Make sure the UV lamps are functioning correctly and set the appropriate power level based on the substrate type.

How often should I clean my Mimaki UV printer heads?

It's recommended to clean the printer heads daily, especially when using UV curable inks. Regular maintenance helps prevent ink buildup and ensures consistent print quality. Use the Mimaki UV Maintenance Liquid for optimal results.

What are the best maintenance practices for Roland UV printers?

Roland UV printers require routine head cleaning and calibration checks. Follow the manufacturer’s guidelines for cleaning schedules and ensure that you use approved cleaning solutions to maintain print quality.

Support Request Form

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