Our Eco-Solvent Printer Support Hub offers comprehensive resources for maintaining and troubleshooting eco-solvent printers from brands like Roland, Mutoh, and Mimaki. Whether you need advice on print quality, ink flow issues, or maintenance routines, our support hub provides all the essential information and tools you need.

Available Resources:

  • Troubleshooting Guides: Access in-depth articles that cover common issues such as ink flow problems, banding, and media feed adjustments.
  • Maintenance Products: Browse our range of eco-solvent parts and cleaning supplies to keep your equipment running smoothly. View Eco-Solvent Printer Parts Collection.
  • FAQs: Find answers to frequently asked questions about optimizing and maintaining your eco-solvent printer.
  • Blog Articles: Stay informed with expert tips and maintenance guides specific to your printer model, including solutions for Roland, Mutoh, and Mimaki models.

For further support, please open a support ticket or call us at (631) 858-0114, Monday to Friday, 9:00 AM - 5:00 PM.

Frequently Asked Questions

How do I prevent banding on my eco-solvent printer?

Banding is typically due to improper media calibration or printhead alignment issues. Make sure to run the automatic calibration function on your Roland or Mutoh printer to optimize print quality.

What should I do if my eco-solvent printer's ink flow is blocked?

Ink flow blockages can result from air bubbles or dried ink in the lines. Run the printer’s cleaning cycle and check for obstructions in the ink channels.

Why are my prints not adhering properly to the media?

Adhesion problems can occur if the media type settings are incorrect or the print environment has high humidity. Adjust the settings in your RIP software and ensure the environment is controlled.

How often should I perform maintenance on my Roland BN-20 printer?

For optimal performance, perform a maintenance routine at least once a week, which includes nozzle checks and cleaning of the capping station and wiper blade.

What is the best way to store eco-solvent inks?

Eco-solvent inks should be stored in a cool, dry place, away from direct sunlight. Always keep them sealed properly to prevent contamination.

Support Request Form

Complete the form below to request support for your equipment. Our team will get back to you as soon as possible.