Anajet mPower Support

Replace the ink cartridge(s) that show as Very Low or Empty. Once replaced, select Ok to proceed with current operation. If the LCD control panel display still reads NOT FOUND after a new cartridge is installed, it instead of “GOOD”, it may be installed improperly. Pull out the cartridge and...

It is a good practice to clean the Waste Ink Tank every 6 months and replace it once a year. The white waste ink pigment will settle at the bottom of the tank, and reduce the Waste Ink Tanks capacity. To replace or clean the Waste Ink Tank, follow the...

Remove the Waste Ink Drain Tube from the storage area located inside the printer. Find a receptacle to hold the waste ink and place the non-coupler end of the waste ink tube and place it inside. Insert the Waste Ink Drain Tube coupler into the Waste Ink Drain, on the...

Your browser does not support the video tag. Once a graphic is sent to the printer, it will appear in the printer’s control panel under the Jobs Menu and is ready to print. You can select the number of Copies to Print, adjust the Top and Left Offset using the...

Your browser does not support the video tag. Daily Maintenance Check Ink Cartridges Check printer control panel for EMPTY messages, pull out ink cartridges to double ensure you have ink in the cartridges or replace as needed. Shake white cartridges for at least 10 seconds; have the valve facing upward...

Remove everything on the Print Table, and send a short print job from the computer. When the Print Ready LED lights up, press the <PRINT> button. If the Obstruction Sensor is triggered immediately, the Obstruction Sensor may be faulty or the Print Table may be set too high. Try one...

Adjust the Print Table height to the correct level. (See User Manual, Chapter 4: Printer Operation, Section 5, Adjustment of Print Table). Make sure that the image you are printing is of a high enough resolution or dpi. The Ink volume may be too high. If printing with a Wide...

Make sure that the Ink Level setting in the AnaJet 3000 or AnaJet 6000 RIP program is not too low for the media being printed on. If printing with a Narrow Variable Dot Range, switch to Wide. Make sure that the ink cartridges are not past their expiration date. Run...

If you receive a Home Carriage Timeout error, verify the grey CanBus cable is plugged to each of the boards of the printer. If all cables are connected, and the Carriage Motion Board (located behind the left support column) does not receive power, the carriage will not move upon startup...

The Print Table height is adjustable up to 3 inches. The proper height should be set depending on the thickness of the garment or substrate being printed on. Proper Print Table height adjustment is very important. If the garments surface is too far from the Print Head Nozzle Plate, the...

Since the printer creates images using a linear print process, if there are issues with nozzles not firing, these will show as bands of lighter or darker color across the image.   To eliminate banding, follow the procedures below: Run a Nozzle Check. If needed perform the necessary Print Head...

To Recalibrate the Print Head Drive Board Voltages, in the <diagnostics> Menu under the Print Head tab select Calibrate Head Voltages. If the Print Head Driver Board fails to calibrate, repeat a maximum of 5 times. If the boards are unable to calibrate, contact AnaJet Technical Support.

If the maintenance station platform does not lower or rise during its normal operation, the control panel will display three options: Retry, Cancel, and Ignore. Ignore function tells the printer to ignore the sensor and proceed with the next action. Cancel function cancels any operations the operator intended to perform....

If you receive a Home Table Timeout error, verify the grey CanBus cable is plugged to each of the boards of the printer. If all cables are connected and the Table motion Board (located on the back center floor of the printer) does not receive power, the table will not...

If the maintenance station platform fails to initially detect the platform sensor the control panel will display three options: Retry, Diagnose, and Ignore. Ignore function tells the printer to ignore the sensor and proceed with the boot up sequence. Diagnose function has the operator perform check to verify the sensor...