Anajet mPower Support

Make sure the color data setting of your image is set to RGB or CMYK color space in your image editing software. Make sure you are using genuine Ricoh inks.

If the colors you are trying to print are wrong or not printing, try the solutions below. Run a Nozzle Check. If needed perform the necessary Print Head cleaning. Make sure that you are using genuine AnaJetInk. Check the LCD Control Panel and check for low or empty ink cartridges...

Mpower Poly Primer is made for use with AnaJet PowerBRIGHT inks. The primer is used to create a printable surface on polyester fabric. This is only for light colored garments, white ink cannot be used on this type of material.   Mixture: Combine the contents of the Poly Primer bottle...

This is a troubleshooting guide on how to resolve the crashing or stopping of the print head when moving from the maintenance station during a print or head clean. Crashing during a print is most likely caused by use of wrong rip software or software related issues.   Symptoms A...

This guide goes over possible causes for instances when the software crashes while processing a file. This issue may happen when using Print to File or the Print button when connected directly to the printer.   Symptoms AnaRIP will start processing the file and then it stops responding. The Queue...

This is a troubleshooting guide on how to resolve issues with partial prints. This is not to be confused with colors dropping out or banding.   Symptoms The print will start working on the design but then at some point it will completely stop printing.   Possible causes If a...

This is a troubleshooting guide on how to resolve issues with resetting head voltage calibration   Symptoms Nozzle check prints no ink, blank pattern Missing channel ink nozzle check that will not return after multiple cleans   Possible causes Printer needs to be re-booted, power down and power back up...

  This is a troubleshooting guide on how to adjust a wiper blade on mP5 and mP10 printers.   Symptoms Poor nozzle checks with large missing gaps Ink dripping from the print head plate   Possible causes Wiper blade is dirty, remove and clean any built up ink. Wiper blade...

Startup Fill Routine for mP5i and mP10i The following is the startup process for AnaJet mP5i and mP10i printers. Once you have your printer out of the box and placed in position we suggest you contact AnaJet Tech Support to walk you through this important process. It is also important...

This is a guide for replacing the gaskets on an AnaJet MPiv2 Maintenance Station. Note: Gaskets are only replaced on a clean surface.   This applies to Anajet MPiv2 Maintenance Stations only.   Supplies Required supplies: GAUGE, BRACKET (150992-001) (suggested) Phillips head screw driver #0 Needle (100746) (for clearing out...

This is a step by step guide on how to properly flush the system with cleaning solution. THIS REQUIRES 1 SET OF STANDARD CLEANING CARTRDIGES (MCF-GW1) AND 1 SET OF HIGH VISCOCITY CLEANING CARTRIDGES (MCFHV)   Steps for System Flush It is very important the printer is flushed thoroughly to...

This is a step by step guide on how to replace the maintenance station assembly.   This applies to mPower and mPower i-Series printers only.   Symptoms Problems with the maintenance station not pulling ink or damaged parts on the maintenance station assembly.   Step 1 The first thing we...

Guide to trouble shoot/fix carriage freezing issues. There are many reasons that the print cairrage my freeze during printing - below are a list of reasons, starting with the simpler to fix reasons to the more complicated difficult issues.   Symptom Possible problem type Check/ Countermeasure Printer freezes always at...

This is a step by step guide on how to properly flush the system with cleaning solution. THIS REQUIRES 1 SET OF CLEANING CARTRDIGES.   Steps for System Flush YOU ARE RESPONSIBLE FOR THE PRINT HEADS They are not covered under warranty due to clogging issues. CAUTION: Make sure your...

This is a guide for replacing the damper and check valve on an AnaJet MPi Series Printer.   Note: Check valves are only used on white channels, no check valves are needed for the CMYK color channels.   This applies to Anajet MPi printers only.   Supplies Required supplies: Phillips...

This is a troubleshooting guide on how to resolve missing colors or complete drop out of a color.   Symptoms During a print a color slowly fades out or instantly drops out of the print.   Possible causes and Solutions Poor nozzle Check: Do a Print Head Clean All Light...