DTG Kiosk Tray bed does not load all the way.
customer
Tray bed does not load all the way.
REASONS AND SOLUTIONS:
1. Flashing Load button indicates laser has stopped the loading
**Eject the tray bed and check the height of the platen. Adjust as necessary and reload.
Prevention: Always check the platen height.
2. Something is jamming the movement of the tray bed
**If something is jamming the tray bed a loud grinding noise will be heard. Stop the printer immediately and find the object that is causing the jam.
Prevention: Follow suggested maintenance routine.
