Pearl Elite - Troubleshooting
Dean Armando
| If you experience | Possible Causes | Solution |
| Leaks | ||
| Pretreatment solution dripping from Solenoid | Hose may have come loose. | Push hose in to quick connect |
| Excessive pretreatment solution dripping from nozzle | Nozzle Cap is loose | Tighten Nozzle Cap |
| Nozzle O-Ring is not installed | Install Nozzle O-Ring | |
| Check Valve is not installed | Install Check Valve | |
| Pretreatment leaking from back of the unit onto the garment | Pump Hoses may have come loose | Remove cover panel and push hoses in to quick connects |
| Pearl Elite not performing as expected | ||
| No Power | Power switch is in off ( O) position | Switch Power to On ( | ) position |
| Power supply cord is not plugged in to the wall outlet | Plug the power supply cord to the wall outlet | |
| Nozzle Cart stops or sputters during movement or spray cycle | Belt tension has become too loose | Tighten the belt tension by adjusting the motor plate. |
| Rail not properly lubricated | Lubricate the rail with a silicone spray | |
| Nozzle Cart stalls or sputters during homing sequence | Nozzle Cart is not actuating the limit switch | The limit switch may have been bumped or become misaligned. Realign the limit switch so the Nozzle Cart makes proper connection with the limit switch actuator |
| Build up of Pretreament solution on bottom pan of Pearl Elite after spray cycle | Normal operation | Use towels or rags to regularly clean the inside of the unit. |
| Table area under the Pearl Elite rear becomes excessively messy | Pump Hoses may have come loose | Remove cover panel and push hoses in to quick connects |
| Spray pattern not performing as expected | ||
| Spray pattern is canted to one side | Nozzle is slightly canted | Reposition the nozzle so the spray pattern is straight |
| Spray pattern is heavy on one side and light on the other | Nozzle is clogged | Try cleaning the nozzle with cleaning solution |
| Replace the nozzle and O-Ring | ||
|
Spray pattern is inconsistent and sporadic
|
Pretreatment solution container is low or empty | Replace the pretreatment solution and prime the unit again following the “Priming the Pearl PTM” instructions |
| Spray pattern is not the entire width of the platen | Nozzle is clogged | Try cleaning the nozzle with cleaning solution |
| Replace the nozzle and O-Ring | ||
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